Privacy Policy

At GoStar Media, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read this carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

1.1 Personal Information

When you interact with our website or services, we may collect personal data such as:

Contact Information: Your name, email address, phone number, business name, and job title when you fill out forms or contact us.
Payment Information: Billing address and payment details when you make a purchase.
Account Information: If you create an account, we may collect your username and password.

1.2 Automatically Collected Information

We also collect information automatically when you interact with our website, including:

IP Address and Device Information: Details about your device, browser type, and operating system.
Usage Data: Information about how you navigate and use our website, including pages viewed, links clicked, and time spent on the site.
Cookies and Similar Technologies: We use cookies to track your interactions with our website. See Section 5 for more on cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide the services you requested, such as website development, digital marketing, or branding services.
Communication: To send you updates, newsletters, marketing communications, and promotional materials (you can opt out at any time).
Customer Support: To provide technical and customer support.
Payment Processing: To process payments and prevent fraud.
Website Improvement: To analyze usage and improve the performance, design, and functionality of our website.
Compliance with Legal Obligations: To comply with legal obligations, including responding to lawful requests by public authorities.

3. GDPR Compliance

If you are located in the European Economic Area (EEA), GoStar Media adheres to the General Data Protection Regulation (GDPR). Your rights under GDPR include:

3.1 Right to Access

You can request a copy of the personal data we hold about you and verify the lawfulness of how it is processed.

3.2 Right to Rectification

You can request corrections to any inaccurate or incomplete data we hold about you.

3.3 Right to Erasure

You can request that we delete your personal data, unless we are legally required to retain it.

3.4 Right to Restrict Processing

You can request that we limit the processing of your personal data in certain circumstances.

3.5 Right to Data Portability

You can request to receive your personal data in a structured, commonly used, and machine-readable format.

3.6 Right to Object

You can object to processing your personal data for direct marketing purposes or any other legitimate interest.

To exercise these rights, contact us at privacy@gostarmedia.com.

4. Data Retention

We retain your personal data only for as long as necessary to provide services, fulfill our legal obligations, resolve disputes, and enforce our agreements. The retention periods may vary depending on the type of data:

Account Information: Retained until you delete your account.
Payment Information: Retained as required for tax and audit purposes.
Marketing Data: Retained until you unsubscribe or request deletion.

5. Cookies and Tracking Technologies

GoStar Media uses cookies and similar tracking technologies (such as pixels and beacons) to collect information and enhance your browsing experience.

5.1 Types of Cookies We Use

Essential Cookies: Required for the basic functioning of the website.
Performance Cookies: Help us understand how users interact with our website by collecting usage data.
Targeting Cookies: Used to deliver relevant ads and marketing campaigns.
Functional Cookies: Store your preferences and improve your user experience.

5.2 Managing Cookies

You can control or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Sharing Your Information

We may share your personal data with:

Service Providers: Third-party vendors who assist us with website hosting, email communications, analytics, and payment processing.
Legal Authorities: If required by law or in response to valid legal processes, we may share your information with governmental authorities.

6.1 Third-Party Service Providers

We use third-party service providers to perform some functions on our behalf:

Google Analytics: Helps us understand how users interact with our website.
Stripe/PayPal: Secure payment gateways for processing payments.
Mailchimp: Used to manage and distribute email marketing campaigns.

These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Security

We implement robust security measures to safeguard your personal data. This includes:

Encryption: Sensitive information, such as payment details, is encrypted using SSL technology.
Access Controls: Only authorized personnel have access to your data.
Monitoring: We regularly monitor our systems for potential security vulnerabilities.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Your Choices and Rights

You have control over your personal data. You can:

Access, update, or delete your data by contacting us at privacy@gostarmedia.com.
Opt out of marketing emails by clicking the unsubscribe link at the bottom of any marketing email we send.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child under the age of 16 has provided us with personal data, please contact us immediately at privacy@gostarmedia.com.

10. International Data Transfers

GoStar Media is based in the United States, and your personal data may be transferred to and processed in the USA. We ensure that such transfers comply with applicable data protection laws, including GDPR.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

GoStar Media
123 Innovation Drive, Suite 200,
Austin, TX 78701, USA
Phone: +1 (512) 555-8765
Email: privacy@gostarmedia.com